At CPHAGEN we always strive for quick delivery worldwide.
We work with different shipping companies for tailored solutions.
Please be aware that ALL OUR DELIVERIES are intended as GROUND FLOOR/FRONT DOOR delivery only.
The shipping costs are automatically calculated during the online purchase based on the delivery address.
The shipping cost is stated upon approval of your order during the purchase process. For undelivered packages, CPHAGEN reserves the right to charge a fee equivalent to the shipping costs incurred by CPHAGEN for said order.
For furniture deliveries, please email at firstname.lastname@example.org.
We will find the best solution for you!
Floor delivery, clearing cardboards and assembling furniture are part of a special, ON DEMAND, service which price will be communicated separately and planned upon availability.
Taxes and VAT
- From one EU country to another EU country, there is usually no tax or customs charges since all EU countries are exempt from these charges because of freedom of movement of goods within the EU.
- To a country outside the EU, goods can be detained in customs and custom fees incurred. CPHAGEN is not responsible for the taxes, duty charges and custom fees.
There are certain restrictions on the size and weight of the parcels. In that case we suggest you to contact us at email@example.com so that we can find a good solution together.
Your order will be shipped as soon it is possible and we aim at a delivery time of 2-5 business days in Belgium, 5-10 days in Europe and 10-20 days to countries outside Europe.
Furniture, lamps and rugs delivery is approx. 6-8 weeks, depending on when the order was accepted and availability. Delivery times cannot be guaranteed and should only be regarded as a guideline. CPHAGEN cannot be held responsible for delays when the estimated delivery dates are exceeded by the delivery firm or the local customs authorities.
You will receive a track and trace number via email when your order is shipped from CPHAGEN.
With this number, you can follow your order from the sender until it arrives at its destination.
==>> TERMS & CONDITIONS